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SPOT Warranty
Is your SPOT in need of service? Tell us what's up and we'll get you back
on track http://www.spotwarranty.com
SATELLITE MESSENGER LIMITED WARRANTY
SPOT products come with a 1 year limited warranty provided by Axonn, L.L.C.
www.spotwarranty.com
WHAT IS COVERED BY THIS LIMITED WARRANTY?
This limited warranty covers defects in materials and workmanship only.
HOW LONG DOES THIS LIMITED WARRANTY LAST?
One year from the date of purchase of the product. The warranty period
is not extended if we repair or replace a warranted product. We have no
responsibility for any warranty claims made after such warranty period
expires.
WHAT DO I DO IF I NEED WARRANTY SERVICE?
Before the warranty expires, go to www.spotwarranty.com and complete the
form provided. You must provide your contact information, the Electronic
Serial Number of the product, the random activation number for the product,
the date of purchase and a brief description of the issue. Within 72 hours
of you contacting us at www.spotwarranty.com, we will send you an e-mail
with a Return Material Authorization (‘RMA’) number and a
credit card authorization form (your credit card will be charged only
for shipping & handling the repaired or replacement unit back to you).
You must return the product to us in its original or equivalent packaging,
include the RMA number, the completed credit card authorization form,
a copy of the original receipt, and insure the shipment or accept the
risk if the product is lost or damaged in shipment. By return of such
product, you agree to be bound by these terms and conditions of our warranty
service.
WHAT WILL AXONN DO?
During the limited warranty period, we will repair any product returned
to us that proves to be defective in materials or workmanship. If we are
not able to repair the product, we will replace it with a comparable product
that is new or refurbished. You will be responsible for the shipping charges
related to the repaired or replacement product. At the time of shipping
we will charge your credit card for the shipping charges.
If we determine that the problem is not covered under this warranty,
we will notify you and inform you of service alternatives that are available
to you on a fee basis. Our warranty does not cover any defects or damage
to a product resulting from customer misuse of the product or use beyond
ordinary wear and tear. Also, our warranty does not cover damages sustained
during shipment of the product.
EXCEPT AS PROVIDED ABOVE, THE PRODUCT IS SOLD “AS IS” WITHOUT
ANY EXPRESS OR IMPLIED WARRANTIES FOR THE PRODUCT WHATSOEVER, INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES REGARDING THE CONDITION, DESIGN,
SPECIFICATIONS, WORKMANSHIP, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OF THE PRODUCT, OR ANY WARRANTIES THAT THE PRODUCT IS FREE FROM
LATENT DEFECTS OR DEFICIENCIES, OR THAT THE PRODUCT IS FREE FROM INFRINGEMENT
OF ANY PATENT, TRADEMARK, COPYRIGHT OR PROPRIETARY RIGHT OF ANY THIRD
PARTY AND SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED.
THIS LIMITED WARRANTY PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECTS
IN THE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT, NEGLIGENCE,
STRICT LIABILITY OR OTHERWISE. OUR LIABILITY IS LIMITED TO THE AMOUNT
YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM.
THE APPLICABILITY OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY VARY FROM
STATE TO STATE.
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